Video Briefing: Trends in Warehouse Customer Disputes
Scopelitis Partner Michael Reed discusses recent trends in warehousing and logistics customer disputes, including:
- Billing disputes
- Keep records of labor used and the needs of the customer, forecasts given by the customer, and capacity concerns
- Watch amendments that introduce new pricing to make sure pricing is accurately spelled out
- Be prepared to be able to explain your company’s monthly invoice
- Termination disputes
- Watch out for customers looking to short-pay on the way out the door
- Know how much you are owed before you issue a termination notice
- Best method to prevent disputes? A good contract including:
- Procedure for disputing invoices
- Reasonable rights of audit of your customer and the costs associated with audits
- Warehouse lien
- No “irreparable harm” provision
News from Scopelitis is intended as a report to our clients and friends on developments affecting the transportation industry. The published material does not constitute an exhaustive legal study and should not be regarded or relied upon as individual legal advice or opinion.
Video Briefing: Trends in Warehouse Customer Disputes
Scopelitis Partner Michael Reed discusses recent trends in warehousing and logistics customer disputes, including:
- Billing disputes
- Keep records of labor used and the needs of the customer, forecasts given by the customer, and capacity concerns
- Watch amendments that introduce new pricing to make sure pricing is accurately spelled out
- Be prepared to be able to explain your company’s monthly invoice
- Termination disputes
- Watch out for customers looking to short-pay on the way out the door
- Know how much you are owed before you issue a termination notice
- Best method to prevent disputes? A good contract including:
- Procedure for disputing invoices
- Reasonable rights of audit of your customer and the costs associated with audits
- Warehouse lien
- No “irreparable harm” provision
News from Scopelitis is intended as a report to our clients and friends on developments affecting the transportation industry. The published material does not constitute an exhaustive legal study and should not be regarded or relied upon as individual legal advice or opinion.